Free
$0forever
To see the product on your own calls, without talking to a salesperson.
- 5 calls a month
- Transcription with roles split
- Basic analysis: overall score, tone, keywords
- 7 days of history
- One phone system connected
Pricing
One product, three plans
Start free, no card. Only rep and coach seats are billed, owner and admin seats are free.
Pro popular
$39per seat per month
5 seats minimum. Paid annually it works out at $32.50 per seat per month.
- Unlimited calls, within fair use
- The full analysis: all 10 sections
- Sales stages, each scored — with your own stage names and weights
- Objections, needs, recommendations
- Team analytics and the rep ranking
- Unlimited retention and history
- Integrations and report exports
Enterprise
Customfrom 10 seats
For when there are requirements around SLAs, access, reporting and your own analysis scenarios.
- Everything in Pro
- A dedicated manager and an SLA
- SSO and extended access control
- Your own integrations and API
- Your own quality criteria and scoring scenario
- Team training and priority support
- Private deployment where required
Fair use means sensible use without abuse: a typical sales team stays well within it.
How seats are counted
You only pay for the people who call and the people who coach
| Role | Seat |
|---|---|
| Owner | free |
| Admin | free |
| Sales rep | billed |
| Coach | billed |
| Analyst | billed if linked to the phone system |
What this costs in practice
| 5 seats | $195 a month |
| 10 seats | $390 a month |
| 20 seats | $780 a month |
The smallest Pro team is 5 seats. A lead who does not make calls does not take a seat.
Comparison
Three ways to find out what happens on your calls
Manual quality control, a global platform, or CLUE. A comparison across the key parameters.
| Manual QA | CLUE | Global platforms | |
|---|---|---|---|
| How many calls get reviewed | a handful a week | every one | every one |
| Local phone systems | depends | 14 providers | limited |
| Your language in the analysis | a person | built non-English-first | weaker |
| Cost for a team of five | a QA salary | $195 a month | enterprise pricing |
| Time to the first result | weeks | the same day | days or weeks |
| How objective the score is | depends on the person | the same criteria for everyone | the same criteria |
This comparison is ours and reflects how we read the market in 2026. Other vendors' terms are worth checking on their own sites.
Questions about billing
What people ask before moving to Pro
What is included in the free plan?
5 calls a month, transcription with the rep and the customer split apart, basic analysis with an overall score, and 7 days of history. No card is needed, and the plan does not turn into a paid one by itself.
What does fair use mean on Pro?
Pro has no call counter: the team works as usual. Fair use means sensible use without abuse, for example not pushing someone else's thousand-hour archive through a single seat. If your volume is unusual, we will write to you and agree something, rather than cutting access quietly.
How do we move to Pro?
Write to sales@the-clue.com or use the contact page, and we will invoice for your number of seats. Card payment online is coming later, so for now the move goes through us.
Who exactly takes a paid seat?
The rep and the coach. Owner and admin work for free. An analyst takes a seat if they are linked to an extension in the phone system. In other words you pay for the people whose calls, or whose work with calls, is actually analysed.
Can we start with a smaller team?
Free works at any size, including a single rep. Pro starts at 5 seats. If you have 3 reps and need Pro now, write to us and we will find something that works.
What happens to our data if we leave?
The data is yours. Recordings, transcripts and metrics can be exported to CSV before a subscription ends, and on request we delete them completely. The details are in the DPA and the privacy policy.
Get started
Try it on your own calls before you pay
5 calls a month, $0, no card.